Enable Customers to report issues with ease
In some areas there is no internet signal at all. So this, and being able to directly interact with a device's geolocation, camera and notifications led us to create the ReportIT app. Owing to the generic nature of its design it can be used to capture details of any issue.
Offline/Online Issue Capture
Citizens can report any type of issue that requires a note/photo/location entirely anonymously.
Automated update of OpenProcess
Instantly a process is kicked off in OpenProcess, which allows the details of the report to be viewed.
Kept in the loop
As progress happens the customer is instantly kept in the loop with native push notifications.
Review all reports
As soon as processes are kicked off, which have a location associated with them, they are shown in Your Area in OneVu.