Digital Experience Platform Digital Experience Platform
Enhancing the efficiency and effectiveness of local government operations.
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Digital Continuing Healthcare (CHC) Digital Continuing Healthcare (CHC)
End-to-end platform for quicker CHC & AACC decisions, and improved patient care.
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Built Environment Built Environment
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Waste Management

Intelligent, preventative, automated

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Reduce contact, maximise automation

IEG4, in partnership with Yotta (now Causeway Technologies) developed a mobile-responsive digital service for waste management, enabling citizens to submit and receive real-time responses to missed bin and replacement bin requests, thereby reducing council contact and eliminating paper-based processes.
The Waste Management solution enables councils to:
  • Provide 24/7 access through mobile-responsive functionality, allowing customers to use the service at their convenience on any device.
  • Implement intelligent design that ensures online forms adhere to council policies, preventing unnecessary job creation.
  • Offer proactive alerts, allowing citizens to set up notifications via email, SMS, or Facebook Messenger for bin collection schedules through their Customer Portal profile.
  • Display upcoming collection dates and reported fly-tipping or street scene issues to customers, aiding in prevention and awareness.

Loved by Many

Tried, tested and loved by local governments
"The introduction of the garden waste subscription service was realised in collaboration with our trusted partners IEG4, and with cutting-edge digital tools optimising service delivery it is supporting us to achieve our savings goals".
Paul Dobbs
Service Group Manager – Business & Operational Support
“Working in partnership with IEG4 enables open APIs to seamlessly integrate, allowing direct communication with the in-cab technology which results in the delivery of an end-to-end Waste Solution".
Gary Woodcock
Former Director of Sales and Alliances at Yotta (now Causeway Technologies)
“Streamlining the service overall has led to improvements in service and efficiency in the operation of the back-office. Previously, when we needed to change information on the in-cab devices, this had to be done manually across the systems and could take weeks".
Tony Allen
Senior Project Manager - 3C ICT