Empower Residents, Lower Operational Costs
IEG4 offers multiple digital transformation products to address the significant administrative burden faced by councils and Housing Associations in managing housing, including responsive repairs for 1.6 million socially rented properties in England and repairs affecting leaseholders.
- Fully integrate with the Housing Management System, allowing real-time authentication and retrieval of household, tenancy, rent, invoice, and repair information.
- Offer a customisable self-serve solution that provides residents with a comprehensive view of their home, including bin days, council tax, and benefits information.
- Proactively show details of known communal repairs and notify residents of arrears or other important information via email, SMS, or Messenger.
- Automate the complex repair request process, involving multiple stakeholders and systems, to ensure a seamless and efficient experience for tenants.