Enabling Digital Transformation

that is simply effective for everyone

people talking about digital transformation

We do Tricky

Disruptive technology is what we do. We do tricky. Facing complex challenges head on and stepping out of the box means we focus on and develop solutions that break down barriers to change and challenge expectations.

Digital Transformation

Digitalisation and channel shift of services is happening now and in every sector.

Transforming workflow processes and encouraging smarter working leads to an improved service.

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45%

Reduction in contact to council offices using IEG4’s OneVu

2.3m

Online forms were submitted with our solutions last year

100+

Free forms available with LGaaP

5k+

Claims processed by Robots at North Tyneside Council in the last 4 months

Upcoming Events

Revs & Bens Webinar Programme

Give your council a simple standardised approach by delivering all Revenues and Benefits services entirely online

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OneVu Webinar Programme

A bespoke customer engagement system that allows users to seamlessly control and manage the services provided by you, at a time that suits them

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“I was particularly drawn to IEG4’s ambitions and vision for online citizen services which echoed my own”

Honor Howell, Assistant Director, Central Community Service Borough Council of Kings Lynn & West Norfolk

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Our Solutions

All of our solutions are hosted on Microsoft Azure and available to purchase through G-Cloud 10

OneVu: Customer engagement platform

Support and enable your citizens to have a seamless and effective user experience with your council by using our customer engagement system at a time that suits them.

eForms: Digital Transformation in Revenues and Benefits Solutions

Provide smarter working with our intelligent online service forms for Revenues & Benefits, with extensive integration to back offices your council and citizens will save time and money.

CHC2DST: Digital CHC and DST

Ensure your patients and their families are supported through the continuing healthcare assessment process without unnecessary delay and complex form filling.