Transforming Public Services
November 1, 2019Transformation
Is your customer ready to adopt innovation?
One would think that if you have a great innovation – end-users tell you they love it, the benefits case is proven, efficiency gains are evidenced, you are on an accelerator programme – then job is done, surely the product should just fly out the door! However, in my experience, it turns out this is not necessarily so. If the prospective customer is not ‘adoption ready’ then much effort will be wasted.
Council in a Box
All councils do things. The same things, over and over again. What things?
Location, Location, Location
As part of enabling Local Government as a Platform, eDesigner now enables every service request to have a consistent model to collect geolocation data and as a result, IT are not required to assist with its implementation.
Digital Backbone of ongoing transformation
The need for digital transformation is ongoing and recognising that changing demographics and economic pressures are constantly raising new challenges for public services is key. Local Authorities need to constantly reinvent their services, IEG4's OneVu can assist with the need to digitally transform services in local government.