Transforming Public Services
January 31, 2022Transformation
Improving and simplifying the complex process within Right To Buy with digital transformation
Enabling a digital approach in response to the Right to Buy scheme offers great potential to simplify the current complex and lengthy process - discusses Jackie Gill, IEG4’s Product Manager. Right to Buy has been a pathway for people living in council-owned properties to purchase their homes since the scheme was passed in the 1980 Housing Act. It offers a more affordable house price and it has proven incredibly popular.
May 12, 2020Transformation
DEVS, Digital Engines and the new normal in public sector digital
John McMahon, Product Director, discusses what, if given a specific set of circumstances, you could predict the future or look back into the past and what, if you could foresee the things people need to foresee?
November 1, 2019Transformation
Is your customer ready to adopt innovation?
One would think that if you have a great innovation – end-users tell you they love it, the benefits case is proven, efficiency gains are evidenced, you are on an accelerator programme – then job is done, surely the product should just fly out the door! However, in my experience, it turns out this is not necessarily so. If the prospective customer is not ‘adoption ready’ then much effort will be wasted.
Council in a Box
All councils do things. The same things, over and over again. What things?
Location, Location, Location
As part of enabling Local Government as a Platform, eDesigner now enables every service request to have a consistent model to collect geolocation data and as a result, IT are not required to assist with its implementation.
Digital Backbone of ongoing transformation
The need for digital transformation is ongoing and recognising that changing demographics and economic pressures are constantly raising new challenges for public services is key. Local Authorities need to constantly reinvent their services, IEG4's OneVu can assist with the need to digitally transform services in local government.