Paul Tomlinson

Managing Director

December 2, 2020

Digital

Public Services of the Future - What Will Our Public Services of the Future Look Like for Citizens?

Paul Tomlinson, explains how the public sector will build on its ability to be agile and responsive with digital solutions, breaking down silos, using data and building only on those platforms that enable flexibility.

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August 31, 2020

User Experience

A Citizen-First Approach to the Blue Badge Service

Local Government-as-a-Platform brings value to councils and citizens.

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December 11, 2019

Inspiration

Data Driven Services - Data Driven Places

Paul Tomlinson, Managing Director of IEG4, discusses how customer engagement platforms should be sharing data across departmental silos and empower citizens.

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November 13, 2019

Innovation

Increased Dignity Through Digital Processes

A digital approach to CHC is about placing a laser focus on the importance of people getting their eligibility decision as quickly and as efficiently as possible, says Paul Tomlinson

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October 25, 2019

Digital

Proactive Prevention - Personalisation Through Assessment

The pressure on social services to provide support for the vulnerable within the community is never far from the news headlines. Deadlines for a succession of promised green papers have come and gone. The reality may be that effectively funding social care is difficult to explain, difficult to achieve and, dealing with it, is politically toxic.

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October 18, 2019

Innovation

Taking Service Directories Mainstream

In a thought-provoking lecture, entitled ‘Social Services Are Broken. How Can We Fix Them?’, Hilary Cottam stated that around £250,000 is spent each year, on each of around 100,000 families within the UK. However, she highlighted that the £250,000 is not spent on the families themselves, but instead on the cost of running the support systems which have built-up around them.

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August 19, 2019

Inspiration

Is social care broken? Will place based help?

Paul Tomlinson, CEO and Founder of IEG4 Limited, TechUK Local Public Services Committee Chair, continues to argue that technology is not the inhibiting factor in the delivery of Place-based Care. Rather, it’s politics, people and perfectionism that are stifling.

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August 19, 2019

Inspiration

Politics, people and perfectionism stifling place based care

Paul Tomlinson argues that technology is not the inhibiting factor in the delivery of Place-Based Care. Rather, it’s politics, people and perfectionism that are stifling progress.

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August 19, 2019

Innovation

Digitising continuing healthcare from hospital to home

Delays in transferring patients out of the acute hospital setting to continuing care have hit the headlines during a difficult winter for the NHS. Resources are stretched to the limit, but digitising key processes which can facilitate this transfer of care could save millions and vastly improve the patient experience.

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May 2, 2019

Digital

Building reusable council services

Service and providing the potential clients and customers with testimonials is one of the best ways to market.

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featured post

Digitising CHC is the fuel for ICS's change engine

Feb 22, 2023

Enabling a digital society

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