Transforming Public Services
December 11, 2019Inspiration
Data Driven Services - Data Driven Places
Paul Tomlinson, Managing Director of IEG4, discusses how customer engagement platforms should be sharing data across departmental silos and empower citizens.
October 3, 2019Inspiration
Because Councils are Different - Blue Badge Flexible Workflow and No Code
In the ‘Real World’, there will always be local processing differences. That’s a fact and we have had to deal with it; dealing with it effectively is tricky. Driven by our mission to ‘enable digital transformation that is simply effective for everyone’, we’ve set out to make life easier for all those involved with Blue Badge.
Is social care broken? Will place based help?
Paul Tomlinson, CEO and Founder of IEG4 Limited, TechUK Local Public Services Committee Chair, continues to argue that technology is not the inhibiting factor in the delivery of Place-based Care. Rather, it’s politics, people and perfectionism that are stifling.
Opinion Piece: The 3Ps of Digital
When it comes to the next generation of digital solutions for local government, providing predictive, proactive and personalised information will be key. You could call this the ‘three Ps’ for short or put simply, Digital 3.0. The outcome? A better customer experience and a reduced workload on the Council. But what do we mean by predictive, proactive and personalised?
Politics, people and perfectionism stifling place based care
Paul Tomlinson argues that technology is not the inhibiting factor in the delivery of Place-Based Care. Rather, it’s politics, people and perfectionism that are stifling progress.