Transforming Public Services

Leading the way with Public Services

April 30, 2024


Delivering sustainable services, reducing carbon footprint and improving Customer experience

Automating high-volume customer interactions within Exchequer Services allows customers to readily access important information, and has meant the Council were able to reassign resources to other areas which contributed to a 22/23 in year collection improvement of 1.4% and arrears collection of £5.2m up by £2.6m from 21/22