Insights

Transforming Public Services

Leading the way with Public Services

October 26, 2022

User Experience
User Experience

Improving the Citizen experience on your website

It's becoming a common theme that citizens have 'Amazon-esque' expectations when dealing with local government and that a 'golden record' - a thread of a citizen's data through multiple supplier's databases is what Councils are wanting to achieve. IEG4's platform has all the components to enable councils to deliver this.