Terms & Conditions

Privacy Notice Policy

IEG4 Limited respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Important information and who we are

Purpose of this privacy notice

This privacy notice aims to give you information on how IEG4 Limited collects and processes your personal data (a) through your use of our website, including any data you may provide through the website when you contact us or a member of our team using it, and (b) when you are included on our marketing database, including if you sign up to news or alerts through our website.

Our website is not intended for children and we do not knowingly collect data relating to children that use our website.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller

IEG4 Limited is the controller and responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy notice).

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.

Contact details

Full name of legal entity:             IEG4 Limited

Email address:                               info@ieg4.com

Postal address:                              Queens Court, Wilmslow Road, Alderley Edge, Cheshire, SK9 7QD

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy notice and your duty to inform us of changes.

It is important that the personal data we hold about you is accurate and current. We’d be grateful if you could keep us informed if your personal data changes during your relationship with us by contacting us.

Third-party links

Our website or communications that we send to you may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy notice of every website you visit.

2. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, age, gender, job title, company details.

Contact Data includes company address, email address, telephone numbers and social media links.

Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.

Usage Data includes information about how you use our website, products and services.

Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences

3. How is your personal data collected?

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, face-to-face or otherwise. This includes personal data you provide when you:

give us some feedback;

subscribe to receive any of our news or marketing communications (including emails);

request marketing communications to be sent to you;

download something from our website;

ask us a question; or

request further information from us.

Automated technologies or interactions. As you interact with our website, we may automatically collect Usage Data and Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy here for further details. If you are on one of our marketing lists, we will be able to identify you when you use our website.

Third parties or publicly available sources. We may receive Technical Data from analytics provider such as Google and/or Oracle.

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal or regulatory obligation.

In certain circumstances, where you consent to the processing.

Where we are processing on the basis of your consent you have the right to withdraw that consent at any time by contacting us.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.


Purpose/Activity
Type of data
Lawful basis for processing including basis of legitimate interest
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
(a) Necessary for our legitimate interests (to develop our products/services and grow our business)
(b) Your consent
(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
To make suggestions and recommendations to you about goods or services that may be of interest to you
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
(a) Technical
(b) Usage
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
To respond to any questions or queries you submit
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
(a) Identity
(b) Contact
Your consent
To administer and protect our business and website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
(a) Identity
(b) Contact
(c) Technical

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.

You will receive marketing communications from us if you have requested to be added to our marketing database, you have subscribed for news alerts or similar from us, and have not opted out of receiving that marketing.

You can unsubscribe from receiving marketing communication from us by updating your subscription settings on the communications you receive from us. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a direct request for further information.

Cookies

For information about the cookies we use and how, please see our cookie policy here.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5. Disclosures of your personal data

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.

We may need to transfer your personal data to other companies within the IEG4 group of companies.

We may need to transfer your personal data to external third party companies (for example, to the company that manages our website from time to time, or a company that we engage to print hard copy marketing material).

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. International transfers

In some circumstances we may need to share your personal data within the IEG4 Group. This may involve transferring your data outside the European Economic Area (EEA).

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it and that the transfer is in accordance with legislation. For example, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

7. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. Your legal rights

Under certain circumstances, by law you have the right to:

Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

Request the transfer of your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us in writing.

If you wish to exercise any of the rights set out above, please contact us.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Terms and Conditions

These Terms of Website Use (together with the additional documents referred to in it) set out the terms and conditions upon which you make use of our Website: http://www.ieg4.com/ (our “Website”), whether as a guest or a registered user. Use of our Website includes: accessing, browsing, signing-up and registering to use our Website and any content on it.

By using our Website, you confirm that you accept these Terms of Website Use and that you agree to comply with them. If you do not agree to these Terms of Website Use, you must not use our Website.

These Terms of Website Use refer to the following additional terms, which also apply to your use of our Website: (i) our Privacy Policy; and (ii) our Cookie Policy.

Who We Are

Our Website is operated by IEG4 Limited (“we”, “us”, “our”). We are a limited company registered in England under company number 05733146.  Our VAT number is GB 887 6833 52.

Our registered office is at: Queens Court, Wilmslow Road, Alderley Edge, Cheshire, SK9 7QD

Using our Website

Our Website is made available free of charge.

We do not guarantee that our Website, or any content on it, will always be available or uninterrupted and we reserve the right to suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.

The content on our Website is provided for general information only. It is not intended to amount to advice upon which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of any content on our Website. Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied that the content on our Website is accurate, complete or up-to-date.

You are responsible for making all necessary arrangements for you to have access to our Website. You are also responsible for ensuring that anyone accessing our Website through your internet connection is aware of these Terms of Website Use (together with the additional documents referred to in it) and complies with them.

We may, from time to time, provide interactive tools on our Website. Where we do provide any interactive tools, you may use these tools (and our Website) only for lawful purposes. You may not use our Website and/or any interactive tools:

in any way that breaches any applicable local, national or international law or regulation;

in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; and/or

to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

not to reproduce, duplicate, copy or re-sell any part of our Website in contravention of these Terms of Website Use;

not to access without authority, interfere with, damage or disrupt:

any part of our Website;

any equipment or network on which our Website is stored;

any software used in the provision of our Website; or

any equipment or network or software owned or used by any third party.

We will determine, in our discretion, whether there has been a breach of these Terms of Website Use through your use of our Website. When a breach of these Terms of Website Use has occurred, we may take such action as we deem appropriate, including but not limited to immediate (temporary or permanent) withdrawal of your right to use our Website.

Password Security

If you choose or are provided with a user identification code, password or any other piece of information as part of our registration and/or security procedures, you must treat such information as confidential and must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of these Terms of Website Use.

Intellectual Property

We are the owner or licensee of all intellectual property rights on our Website and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off and download extracts of any page(s) from our Website and draw the attention of others within your organisation to content posted on our Website. You must not modify the paper or digital versions of any materials printed off or downloaded in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status, and that of any identified contributors, as the authors of content on our Website must always be acknowledged. You must not use any part of the content from our Website for commercial purposes without obtaining a licence to do so from us (or our licensors).

If you print off or download any part of our Website in breach of these Terms of Website Use, your right to use our Website and any associated materials will cease immediately and you must return or destroy any hard or digital copies of the materials you have made.

Limitation of Our Liability

Nothing in these Terms of Website Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or other liability that cannot be limited or excluded under English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use our Website;

use of or reliance on any content displayed on our Website;

loss of profits, sales, business or revenue;

business interruption;

loss of anticipated savings;

loss of business opportunity, goodwill or reputation; or

any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or by downloading any content on it, or through any website linked to it.

Our Website may contain links to third party websites. Unless expressly stated otherwise, we assume no responsibility for the content of any websites linked to/on our Website; such links should not be interpreted as endorsement, by us, of those websites; and we will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of services by us to you, which will be set out in our Terms and Conditions of Supply or any contract agreed and entered into by us (as applicable).

Viruses

We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our Website. You should use your own virus protection software.

You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

Linking to our Website

You may link to our Website, provided this is done in a fair and legal way which does not damage our reputation. We reserve the right to withdraw this permission at any time without notice.

You must not link to our Website in any way which suggests any form of association, approval or endorsement on our part where none exists.

Changes

We may change these Terms of Website Use at any time by amending this page and any updated Terms of Website Use will continue to apply to you. You should check this page from time to time for any changes made.

We may update our Website from time to time, including its content. Please note that any of the content on our Website may be out of date at any given time and we are under no obligation to update it. We do not guarantee that our Website, or any content on it, will be free from errors or omissions.

Applicable Law

These Terms of Website Use, their subject matter and formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England.

Contact Us

To contact us about our Terms of Website Use, please email info@ieg4.com or write to us at:

IEG4 Ltd., Queens Court, Wilmslow Road, Alderley Edge, Cheshire, SK9 7QD

The document was last updated on 22nd May 2018.

Cookie Policy

IEG4  Limited’s (“we”, “us”, “our”) website www.ieg4.com (our “Website”), uses cookies to distinguish you from other users. This not only helps us to provide you with a better experience and improve our Website, but also provides us with information about your experience and interests. This information is used to make content and services more relevant and useful during future visits.

Cookies are small text files that are placed and stored on your device by websites that you visit. By continuing to browse the Website, you agree and consent to our use of cookies. If you do not agree, you must not continue to use or browse our Website (or alternatively you can adjust your browser settings to not accept cookies).

Cookies collect information about the number of visitors to our Website and how such visitors use it, for example: which pages are visited most often; and any error messages received. These cookies do not collect any personal data and the information that is collected is aggregated and anonymous. Some of these cookies are automatically deleted from your device after two (2) years. Others are “session cookies” which are stored in your device’s temporary memory and are erased after the browser is closed.

We use the “Act-On” service which uses cookies to collect information to analyse and provide a snapshot of, for example, traffic to and from our Website, what pages you have looked at and which forms you have filled out (for more information on how Act-On stores this information, please see: act-on.com/privacy-policy-summary). Some of the information collected using Act-On is personal data (for example contact information you submit to us via our Website) and may be used for marketing purposes in accordance with our Privacy Policy. You can find further information about Act-On at

act-on.com.

For more information about cookies and details of how to delete, disable and turn off cookies you can visit www.aboutcookies.org.

Contact Us

To contact us about our cookies and Cookie Policy, please email info@ieg4.com or write to us at:

IEG4 Ltd., Queens Court, Wilmslow Road, Alderley Edge, Cheshire, SK9 7QD

The document was last updated on 22nd May 2018.

IEG4 Limited, Registered in England No: 05733146

VAT number: GB 887 6833 52