People talking about health & social care

Health & Social Care

Enhancing services for everyone

Health & Social Care processes are predominantly carried out on paper-based forms. With a focus on delivering software that users want to use, we constantly break down barriers to change and challenge expectations.
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Request
Care assessment
Started
12/09/2018
Target
04/10/2018
Steps
Documents
Notes
Appointment request received
Started 12/09/2018
Target 28/09/2018
Assessor appointed

Arranging assessment
Not started
CHC MDT
My Tasks
Superviser tasks
Document Indexing
Start Processes
Search Processes
Setup
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Mr Samuel Becket - 4530 234 3248
Arrange a MDT meeting
Filter
Send email to
Check database
Upload documents
Update OneVu
Send notifications
CHC Checklist
Patients
Documents
Breathing
Nutrition
Continence
Skin Integrity
Mobility
Communication
Psychological emotional
Cognition
Behaviour
Mr Samuel Becket - 4530 234 3248
Mobility
Please select the statement which most accurately describes the person's needs
C
B
A
Independently Mobile
Not able to consistently
weight bear
Completely unable to
weight bear

Improving Outcomes

Working alongside healthcare professionals, we designed and developed a digital solution for the Continuing Healthcare Assessment process – CHC2DST

24%

Improvement in the 28 day turnaround decision

0

Backlog reduced from 229 to 0 by freeing up workforce capacity

350

Authorised users in Cheshire & Wirral CHC Eco-system

23

Elapsed days to reach an eligibility decision for CHC
“I was particularly drawn to IEG4’s ambitions and vision for online citizen services which echoed my own”

Honor Howell, Assistant Director, Central Community Service Borough Council of Kings Lynn & West Norfolk