Robotic Process Automation
IEG4's Robotic Processing Automation (RPA) mirrors your Council's best policy and practice and is able to extract XML data (e.g. from an eForm) to populate back office administration systems. Robotics can be a superior and cost-effective alternative to APIs.
Integrate with the back office without APIs
- Robotic processes will mirror Council's policy and best practice
- Capable of dealing with all cases including the most complex
- Ability to apply conditional logic i.e. if 'No', do 'X'
- Operational 24/7 - whenever back office is available
- Processing is considerably quicker than when done by an officer
- Data is extracted accurately meaning reduction in error
- Frees up staff for higher value tasks
- Can be cost-effective and superior alternative to APIs