Blue Badge

Local Blue Badge Case Management System

Our powerful, end-to-end, complete digital solution efficiently manages all your Blue Badge processes, in line with the new national form system.
Discover more about our Blue Badge platform

Product Features

  • Case management that’s smart and automated
  • Dynamic workflows control Applications, Renewals, Cancellations, Appeals and Misuse reporting
  • Self Service Platform for evidence upload and payment using Gov.uk Pay
  • Full DfT and Gov.uk Notify and Pay integrations
  • Advanced reporting and audit
  • Integrated auto-generated communications through workflows (email / SMS / letter)
  • Easily accessible web-based platform with customisable user groups
  • Full document repository and timeline recording
  • Single customer view
  • Easy to implement with intuitive user interface

Product Benefits

  • Streamlines progress tracking of all cases from application to order
  • Powerful workflows enable standardisation and automation of processes maximising efficiency
  • Self Service Platform reduces customer interaction for evidence and payment
  • Full integrations speed up processes and remove double entry
  • Advanced reporting enables improved workforce management and service provision planning
  • Automated communications reduce time spent on internal & external correspondence
  • Customisable user groups can control access and ensure GDPR compliance
  • Full document repository and timeline recording facilitates quick customer interactions
  • Intuitive interface enables users to learn system quickly, use efficiently
  • Cohesive and seamless end-to-end user journeys