The difference digital has made to complex patients in Cheshire & Wirral

Five CCGs see results from digitising CHC process

The solution enables the CCGs to digitise the forms used in the national framework and automate workflow processes to improve patient service and boost productivity in the Continuing Healthcare area.

NHS England guidelines state that 80% of patients must be processed through a CCG’s care in 28 days. With staff commitment and resourcing at a premium, hitting the 28 day limit has in the past proved challenging to meet, but the five CCGs are now achieving this and hitting – and exceeding – their targets.

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