OneVu Webinar Programme
OneVu is a bespoke customer engagement system that allows users to seamlessly control and manage the services provided by you, at a time that suits them. Using citizens’ individual information and integrating forms with back office systems, means users can access their information in real-time
The OneVu customer engagement system which was designed with a mobile first strategy spans all of an organisation's departments and enables a customer to:
- register/sign in quickly - they can even sign in using Facebook, Google and Microsoft accounts view personal information and bills/notifications related to Council Tax and Benefits with real time authentication - no letter with PIN numbers!
- Search for and complete online services from all departments
- Track the progress of any request they make irrespective of department
- View requests for information related to their request and upload documents - digitising the entire request