OneVu is a bespoke customer engagement system that allows users to seamlessly control and manage the services provided by you, at a time that suits them. Using citizens’ individual information and integrating forms with back office systems, means users can access their information in real-time.

The OneVu customer engagement system which was designed with a mobile first strategy spans all of an organisation's departments and enables a customer to:

  • register/sign in quickly - they can even sign in using Facebook, Google and Microsoft accounts
  • view personal information and bills/notifications related to Council Tax and Benefits with real time authentication - no letter with PIN numbers!
  • search for and complete online services from all departments
  • track the progress of any request they make irrespective of department
  • view requests for information related to their request and upload documents - digitising the entire request.

 

To register your place at one of our OneVu Webinars running throughout 2019 click here