Quality of Life Circles

Prevention is better than the cure

The phrase has been around for a long, long me. It has arguably, never been more applicable when it comes to helping those citizens who struggle just to cope with the hand that they have been dealt in society.

The financial pressures on public services, the promise of ‘being digital’ and, the realisation on that delivering more of the same services is unaffordable and increasingly unacceptable to many citizens,
are forcing the Public Sector to innovate service provision. The big question is how to cope with a seemingly insatiable demand for support services whilst keeping a lid on costs.

Delivering more, in the same way, just won’t work.

Improved Targeting of Support Services

What if services could be better targeted, provided earlier and more easily found to reduce the number of severe cases which go on to consume Local Authority resources? What if citizens-in-need could identify specific service availability and engage with community-based services early to prevent the escalation of issues into a full-blown crisis? With timely intervention, support and guidance services can reduce demand on Public Sector finances by helping people to take action, avert crises and retain independence for as long as they can.

It’s not for everyone, nor should it be. That would defeat the objective of targeting citizens in need more effectively. Citizens who have no concerns about physical health, or emotional wellbeing, daily living, education, work, or about their economic security, justice and democracy, or the other quality dimensions set out below, are unlikely to engage with the services. ‘Life quality’, for them, is generally, ‘Ok’. Citizens who have significant challenges in one or more of these areas could be searching for help from people and services around them.

Quality of Life Circles (QoLCircles) - Quickly Indicate Support Needs

IEG4 has created QoLCircles to record how a citizen scores against Quality of Life dimensions identified through research and working with the Public and Third Sectors.

“QoLCircles indicate the needs.” states Ian Singleton, IEG4’s Solution Architect behind the circles’ creation. “We wanted an interface which would be intuitive to use and help identify areas needing further attention quickly.” The dimensions in QoLCircles deliver just that, making it quick for a citizen or, a case worker, to hone in on the challenge areas and identify support needs. Depending on the QoL scores, further QoLCircles may be triggered to delve further into the challenge area. Citizens can choose to share their scores in the cloud for later, if desired.


Find out more about QoLCircles