By integrating a suite of intelligent forms directly into the main revenues and benefits system, Central Bedfordshire has streamlined processes and improved the citizen user experience.
Birmingham City Council has seen 100% take up of its new ‘intuitive’ digital benefits form, which has halved the time it takes claimants to fill in.

 

Why did eight councils, the Department for Communities and Local Government (DCLG)'s Local Digital campaign and an SME come together to create Application Programme Interfaces (APIs) for all councils to use? 

We've made some cool new functionality available this Autumn. All designed to enable you to work smarter. 

Prevention is better than the cure and Quality of Life Circles has been specifically designed to improve targeting of Support Services.