NHS Continuing Healthcare – a complex package of care funded soley by the NHS – is vital for many people living with complex health needs. Speedy assessment of applicability is naturally crucial. For Cheshire and Wirral CGGS, that used to be a challenge – and then they went digital. Karen Smith, service lead for NHS Continuing Healthcare and complex care, explains more… Read the full article here
The latest news from IEG4
Continuing Healthcare: how a digital solution transformed Cheshire CCGs’ assessment process
NHS Continuing Healthcare is a package of care arranged and funded by the NHS for people who are assessed as having significant ongoing healthcare needs.
But the process, in the past at least, has been largely paper-based with the assessments typically completed manually by health and social care professionals across multiple departments and organisations. The documents supporting a single case can run to hundreds of pages, including several copies and numerous stakeholder touch points.
Five Cheshire and Wirral CCGs, in collaboration with supplier IEG4, have developed the Continuing Healthcare end to end digital solution (CHC2DST) to deliver efficiencies and ultimately improve patient care.
Government Computing featured an article in their 5th November publication - To read the full article click here
Bracknell Forest Council reduces claim processing time with digital accounts
When Bracknell Forest Council launched a digital service to allow residents to handle housing benefit and council tax discount claims online, it was inundated with people who wanted to create an account.
Cambridge City Council, South Cambridgeshire District Council and Huntingdonshire District Council sign with IEG4 for OneVu Customer Engagement System
IEG4 have secured a deal with Cambridge City Council, South Cambridgeshire District Council and Huntingdonshire District Council...
Kent County Council sign with IEG4 for Complete Blue Badge Case Management System
Kent County Council has signed a deal with IEG4 to provide their Complete Blue Badge Case Management System. IEG4’s powerful end to end digital service will efficiently manage all Blue Badge processes at one of the largest Blue Badge Authorities. This significant collaboration is in response to the changes with the National Blue Badge System coming into force in January 2019. ...
Building an ‘all digital window’ for customer contact
'Light CRM' helps two councils make digital the preferred choice for their citizens - delivering a 45% reduction in calls and 39% decrease in visits to council offices
NHS England Management issue ‘call to action’ to 150 CCG’s to help reduce DToC’s attributable to inefficiencies in the Continuing Healthcare (CHC) assessment process by March 2018.
`Factors causing delays due to NHS CHC assessment could help free up to a quarter of the total number of beds the NHS is required to release’ to meet Government targets announced in July 2017’. So says Matthew Swindells (National Director: Operations and Information) and Professor Jane Cummings (Chief Nursing Officer England) in their letter (ref : 07091) - To read it clic ...
New solution from IEG4 could save NHS in excess of £150 million per annum
IEG4 have launched its Continuing Healthcare end to end digital solution, CHC2DST, to deliver efficiencies projected to be in excess of £1million per annum for Clinical Commissioning Groups (CCGs) and improve patient care and to improve Delayed Transfer of Care (DToC). Developed in collaboration with five Cheshire CCGs and Harrogate and District NHS foundation trust, IEG4’s ...
EK Services sign with IEG4
EK Services has signed with IEG4 on behalf of three Kent councils – Canterbury City, Dover District and Thanet District. IEG4 will provide New Claim and eCIC online forms to these three new customers. ...
Leeds City Council signs with IEG4
IEG4 has won a competitive tender to provide our e-claim solution to Leeds City, the second largest council in England. This means that IEG4 is now the supplier of Benefits forms to each of the largest three councils in England (the largest being Birmingham City, and the third, Sheffield City). This is a significant win, and testament to both our excellent product offering and ...